Terms & Condition

Terms and Conditions

Welcome to Best Alpha! These Terms and Conditions govern your use of our website and the services we offer. By accessing our site or engaging with our services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using our website.

Acceptance of Terms

By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.

Services Offered

Best Alpha is an export and import company specializing in a wide range of food products, including but not limited to:

  • Frozen Chicken
  • Frozen Beef
  • Frozen Beef
  • Frozen Lamb
  • Frozen Seafood
  • Sugar
  • Rice
  • Beans
  • Oil
  • Corn
  • Wheat
  • Flour
  • Pepper
  • Ketchup
  • Coffee
  • Tea
  • And more!

We provide quotations and facilitate bulk purchases through our website. Please note that all orders are subject to availability and may be subject to specific terms of sale.

Quotations and Orders

  • Request for Quotations: Users can request quotations through our website. All requests will be addressed via email, where we will provide pricing, availability, and terms.
  • Order Confirmation: An order is considered confirmed only upon written acceptance from Best Alpha via email. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or if we believe the order violates our terms.
  • Price Changes: Prices are subject to change without notice until an order is confirmed.

Payment Terms

While we do not collect payment information through our website, payments for orders will be processed in accordance with the terms agreed upon in the quotation stage. Accepted payment methods will be discussed directly with the client at that time.

Returns and Refunds

Due to the nature of our business, all sales are final. Please ensure all details are confirmed before placing an order. If there are issues with the products received, please contact us directly to discuss resolution options.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Best Alpha or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content is strictly prohibited.

Limitation of Liability

In no event shall Best Alpha be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. We are not responsible for any losses or damages that may occur as a result of the use of our products or reliance on the information provided on our site.

Changes to Terms

Best Alpha reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

Email: info@bestalphalimited.com
Phone: +855 17 909 642 / 12 22 22 82
Address: Room 411, 4/f, Austin Tower, 22-26 Austin Avenue, Tsimshatsui, Kowloon, Hong Kong

Thank you for choosing Best Alpha as your trusted partner in import and export.

Streamlined Global Trade Solutions

Best Alpha provides comprehensive export and import shipping services. Our dedicated cargo ships and secure containers ensure your bulk products reach their destination safely and efficiently, no matter where you are in the world.

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